"Referral and long waiting times to secure an appointment"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Gold972 (as ),
1) It seemed a considerable waste of time and resources to secure this appointment. The optician who I saw was notified that the cataract needed attention. He had to refer me to the GP who in turn referred me TRAQS. You then referred me to the eye clinic who arrange the appointment. Could the optician not have been allowed to refer me directly to the appropriate eye clinic?
2) The GP surgery advised me to telephone TRAQS once I had not heard from them within the agreed time slot. On doing so I was told that an appointment was available in Bridgnorth within a few weeks but if I wanted Euston House, it would be a minimum of 12 weeks wait. In fact the appointment the appointment has only today (31st October) come through for mid-December. Some discrepancy here? ?