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The ward is much brighter and more comfortable

Posted By Patient Advocate

"The ward is much brighter and more comfortable"

About: Arnold Lodge Regional Secure Unit

(as a volunteer/advocate),

Patients have moved onto the new ward Thornton here at Arnold Lodge and have given some positive feedback regarding the ward and in comparison to their old ward, Snowdon.

One patient stated that the ward is nice and airy, spacious, nice and bright and much warmer than the old ward; another said that he finds it nice and bright, the rooms are very nice and the beds are more comfortable, the ward is very nice and liking the decor. Another patient stated that the ward is splendid, atmosphere is very nice, the surroundings are better and much more spacious; there are more showers for all the patients and that he is liking it better than the old ward.

Another patient stated that the ward is much brighter, more space and more comfortable.

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 9 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 26/11/2014 at 16:49
Published on Care Opinion at 21:31

picture of Jane Danforth

Posted on behalf of Hazel Hayward - General Manager Arnold Lodge

Thank you very much for taking time to write such comprehensive comments about Thornton Ward.

Receiving feedback is always very helpful and on this occasion it is really nice to receive such positive comments.

We are really pleased that patients like the environment, décor, furniture and facilities on Thornton Ward’.

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