"excellent care"

About: Royal Stoke University Hospital

May16th? I was injured in an accident at work, air lifted to Ysbyty Gwynedd before being transferred to University Hospital of North Midlands ( then North Staffs). Went through the A&E department, before being sent to Ward 225. I had a broken pelvis and urological damage. I underwent a pelvic operation, and spent 2 weeks in the hospital before being transferred to Ysbyty Gwynedd. I had amazing care from dedicated staff, who did everything in their power to make me comfortable. My consultant and his team were wonderful, and the post operative care including several visits to the fracture clinic over 4 months,excellent. Staff on Ward 225 were amazing, including porters and cleaners, all careing individuals ,always willing to chat and raise my spirits. Food was good, and the ward clean. They all made my stay very comfortable, and played a big part in my recovery!

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Responses

Response from Senior Communications Officer, Communications, University Hospitals of North Midlands

Dear 'John R'

Many thanks for your feedback, we always strive to provide the highest possible service and care to our patients and to hear your experience was positive is something that we are very happy to hear. We will pass this onto the Staff and wards you have mentioned.

Best wishes