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Visit to nuclear medicine unit

Posted By Ray Martini

"Visit to nuclear medicine unit"

About: Kent & Canterbury Hospital / General medicine William Harvey Hospital (Ashford)

(as a relative),

My 82 year old wife attended this unit and there was a very noxious air about the examination. The staff of this unit were so professional and caring that she successfully completed the examination. The staff then contacted the Clinical Decision Unit at Kent and Canterbury Hospital from where she had been referred on discharge to save us travelling there unnecessarily. We are constantly hearing bad comments about the NHS and I must state that the staff in both hospitals should get the praise they all deserve.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 9 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 12/11/2014 at 16:14
Published on Care Opinion on 13/11/2014 at 11:55

Thank you very much for taking the time to feed back to us such a positive story. In am really pleased to see that we cared for your wife so well. We are very proud of our staff who try their best to provide safe and personalised care to our patients.

Thank you again and I do hope your wife continues to recover well from her procedure.

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