"Excellent service"

About: Solihull Hospital

I had a cataract operation on Tuesday 4th November. All went well and the improvement in my sight is outstanding. The nursing staff were excellent, and tried hard to explain the procedure in detail. There was a wait until it was my turn, they book six patients in for 8:00am, but it was relaxing and comfortable enough. The actual operation took no more than about 20 minutes, and the surgeon was completely competent and reassuring. Personally, I would have liked a bit more of a running commentary for each step of the procedure, but others may not feel that necessary. Well done, Solihull Hospital!

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Responses

Response from Margaret Mitchell, Deputy head for patient services, Heart Of England NHS Foundation Trust

Dear Ken T,

Thank you very much for your feedback, I will certainly pass this onto the relevant teams.

Kind regards

Margaret Mitchell

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Response from Andrew Clements, Head Of operations Solihull, Management, Heart of England Foundation Trust

Thank you Ken

Your feedback is most appreciated. Most importantly I am really pleased to hear about the outstanding improvement on your sight.

Regards

Andrew

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