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Care Opinion

My day surgery

Posted By PollyShaw

"My day surgery"

About: Royal Alexandra Hospital / General Medicine (wards 8, 10, 11, 14, 18 & 27)

(as the patient),

Wonderful stay in ward 26 and great staff.

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Responses

Response from Lorna Fairlie, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde 9 years ago
Lorna Fairlie
Patient Experience, Public Involvement Project Manager,
NHS Greater Glasgow and Clyde

I work in a small team in NHS Greater Glasgow and Clyde which seeks to involve patients and carers in the work of the NHS. The biggest part of my role is in managing feedback projects across the Board area, one of which is Patient Opinion. It is my job to give our patients and carers the opportunity to give us feedback, and to make sure that this is passed to the right people to help us improve the services we provide.

Submitted on 10/11/2014 at 16:20
Published on Care Opinion at 16:25

Dear PollyShaw,

Thank you for taking the time to give me your feedback from your recent stay in Ward 26 at the Glasgow Royal Infirmary - I will be really pleased to forward this on to the team on the ward.

Best Wishes,

Lorna

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by PollyShaw (the patient)

Hi I was actually in Ward 26 RAH Paisley not the Royal in Glasgow

Response from Lorna Fairlie, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde 9 years ago
Lorna Fairlie
Patient Experience, Public Involvement Project Manager,
NHS Greater Glasgow and Clyde

I work in a small team in NHS Greater Glasgow and Clyde which seeks to involve patients and carers in the work of the NHS. The biggest part of my role is in managing feedback projects across the Board area, one of which is Patient Opinion. It is my job to give our patients and carers the opportunity to give us feedback, and to make sure that this is passed to the right people to help us improve the services we provide.

Submitted on 11/11/2014 at 09:46
Published on Care Opinion at 10:30

Thank you for clarifying that, will pass on to the team at the RAH!

Kind Regards,

Lorna

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Update posted by PollyShaw (the patient)

Thanks lorna. I was in rah. The staff were great on ward 26. The theatre staff were great - Imogen and the others who I can't remember there name. And Mr Buter, who is not only a very talented man but also so very down to earth.

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