"Impressed with speed"

About: Shropshire and Staffordshire Telford referral and quality service (TRAQS)

(as the patient),

I was impressed with the speed with which I received my appointment, from being referred by my GP at Donnington Medical Practice to being contacted by TRAQS and getting and appointment. During the appointment I was treated with dignity – as a person, not just a number. After the scan I saw the consultant who explained the results and further tests I will receive.

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Name480

Thank you for taking the time to share your positive experience with the TRAQS team. I am pleased that you found the service we provide met your needs and we were able to arrange a prompt appointment at a local clinic.

I am pleased that you were treated with dignity and the consultant explained everything clearly to you.

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