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Superb care.

Story from nhs.uk

"Superb care."

About: Queen Alexandra Hospital

Taken into hospital at 5 am. with a quite severe heart attack, within seventy minutes had been fitted with five stents and was on a ward,excellent care from all concerned.

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Responses

Response from Leanne Mincher, Complaints Assistant , Complaints Department, Portsmouth Hospitals NHS Trust 9 years ago
Leanne Mincher
Complaints Assistant , Complaints Department,
Portsmouth Hospitals NHS Trust

Submitted on 11/11/2014 at 09:39
Published on Care Opinion at 10:29

Wow! Thank you for letting us know of your fantastic care and treatment so soon after your admission. We are so pleased that the timely fashion that staff treated you in has left you feeling that your care and treatment was "excellent"! We will of course pass your kind words on to the staff in the relevant department.

However, if you would like to write in formally to say a special thank you, then please feel free to write to our dedicated Patient, Advice and Liaison Team (PALS) at:

Freepost RSGB-CJUS-YAXK

Portsmouth Hospitals NHS Trust

Patient Liaison and Advice Service

Health Information Office

Queen Alexandra Hospital

Southwick Hill Road

Cosham, Portsmouth

PO6 3LY

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Response from Queen Alexandra Hospital 9 years ago
Queen Alexandra Hospital

Submitted on 08/12/2014 at 16:10
Published on nhs.uk on 10/12/2014 at 03:00

Wow! thank you for taking the time to share this information with us, we are so pleased that you were treated so efficiently. We will of course share this with the relevant staff in the Cardiology Department, who we are sure will be just as happy to recieve this as we were. Alternatively, if you would like to praise them directly, please feel free to do so by writing to PHT.Pals@porthosp.nhs.uk as our dedicated Patient, Advice and Liaison Service would be more than happy to pass this on for you. Please allow us to take this opportunity to wish you all the best for the future. Many Thanks The Complaints Team

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