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Impressed with treatment and follow up care

Story from nhs.uk

"Impressed with treatment and follow up care"

About: Royal Derby Hospital

From arriving at A&E with stomache pains and acute diareah, through to Medical Assessment Unit and then ward 305 I was treated extremely well in every way. Tests were done quickly and I was kept well informed of results. All departments very clean, staff polite and friendly. Only complaint was the food, but did not find it uneatable. Follow up care in clinic excellent.

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Responses

Response from Royal Derby Hospital 9 years ago
Royal Derby Hospital

Submitted on 06/11/2014 at 15:40
Published on nhs.uk on 07/11/2014 at 03:00

Many thanks for providing us with your kind comments regarding your recent experience as a patient with us at the Royal Derby Hospital. All patient feedback is extremely important to us as this allows us to share good practice, learn lessons and wherever we can implement changes to improve the care and services we offer to our future patients. I will certainly ensure that this feedback is shared with the appropriate staff as I am sure they will also be most appreciative. However, in the meantime, once again thank you for taking the time to provide us with this feedback and may we take the opportunity to wish you very best wishes for the future. Kind regards from the Patient Experience Team for Derby Hospitals NHS Foundation Trust

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