I visited North Tyneside General 03/11/2014 4.30pm. To save going by ambulance my husband took me by car. When we arrived we requested a wheelchair as my walking is very limited, the porter at the front desk said to us "all the chairs were in use", didn't attempt to go look for one, and said "oh its not far to walk its just down there" didn't ask how far I could walk. (I was walking with the aid of my husband and a walking stick.) If I had gone by ambulance I would have been taken to the department. There are never enough wheelchairs for people that really need them. consequently I am now suffering today and can hardly move with pain. Please north Tyneside general get your act together and supply more chairs for those who need them. Also get your porters trained to consider the patients needs. I hope on my next visit I do not have this problem. Disappointed and Annoyed.
"Outpatients visit"
About: North Tyneside General Hospital North Tyneside General Hospital North Shields NE29 8NH
Posted via nhs.uk
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