"I appreciate what you have done for me"

About: Royal Derby Hospital / Gastroenterology

(as the patient),

I went in, in September 2014 for a gastric bipass. My consultant was amazing he listened to me and through the process he kept me informed of what was happening and the nurses and the dietitians were amazing and listened to all my concerns.

My consultant came up to see me about twice a day to check on me to make sure that I didn't have any pain or any problems.

The ward was spotless and very clean and tidy. The service I recieved was amazing, fantastic and it's helped to change my life around.

I have joined the support group which is helping me through support and always there to listen.

I would like the opportunity to say thank you for giving me my life back.

Also, I appreciate what you've done for me.

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Responses

Response from Patient Experience Team, Patient Experience Team, Derby Hospitals NHS Foundation Trust

Many thanks for providing us with your lovely comments regarding your Bariatric surgery undertaken last year. We are delighted it was a success and that you were pleased with the care and services you received at our hospital. I will certainly ensure that your feedback is shared with the staff in this area as I am sure they will also be most appreciative.

In the meantime, many thanks once again for taking the time to send us your comments and may we take this opportunity to wish you very best wishes for the future.

Kind regards,

The Patient Experience team for Derby Hospitals NHS Foundation Trust

Response from Royal Derby Hospital

Many thanks for providing us with your lovely comments regarding your Gastric by-pass surgery undertaken last year. We are delighted it was a success and that you were pleased with the care and services you received at our hospital. I will certainly ensure that your feedback is shared with the staff in this area as I am sure they will also be most appreciative. In the meantime, many thanks once again for taking the time to send us your comments and may we take this opportunity to wish you very best wishes for the future. Kind regards, The Patient Experience team for Derby Hospitals NHS Foundation Trust

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