About: Ayr Hospital Ayr Hospital Ayr KA6 6DX
Posted by Owl381 (as ),
I don’t think the hospital staff are very compassionate, they need to be more compassionate. The appointment letter states you need to contact the hospital 7 days from the date of the letter – this does not leave many days if you receive the letter on a Friday two of the 7 days are taken out by the weekend.
It has taken me 8 or 9 calls over 4 days to get an appointment changed and it should not be so difficult. The doctors and nurses are fine, it’s the ‘gatekeepers’ who are not very understanding
I asked what the consultation would involve – it would be a ‘chat with the nurse’ and this would then be followed up with a doctor at a later date. When a person finds it difficult dealing with hospitals do they really have to go through additional hoops?