"Excellent Care"

About: Heatherwood Hospital

I Had Laser Defragmentation on the 29th November at the SSSU Pink zone 1. From the time that I arrived the staff could not do enough. All of the Staff should pat themselves on the back. Thank you all so very much, you made a big difference to my recent stay. Thank you, Francis Dowse. 03/11/2014

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Responses

Response from Heatherwood Hospital

Thank you so much for taking the time to leave feedback on your recent visit to Heatherwood Hospital. I am pleased to hear that the staff on the Short Stay Surgical Unit and the urology team could not do enough for you. This is the experience that we are aiming for all our patients every time. I will pass your comments onto the matron for the unit and to the urology team doctors, who will be delighted to share the review with their teams. I hope you recover well Kind Regards Claire Marshall Associate Director of Patient Experience and Public Involvement

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