"Weil's disease"

My son was admitted by ambulance and quickly diagnosed by the first doctor as classic weil's disease, leptospirosis, he also works in a high risk area. Unbeknown to him or us that doctor went off duty and the consultant overrode the decision to start antibiotics without even coming to examine my son. We had to get very demanding for any action to be taken even though my son was clearly in distress. He was left unattended with no tests or treatment for over four hours. The service and attitude of the consultant was appauling. Luckily, my son pulled through but it had nothing to do with the treatment he received. To make things worse, they weren't even busy.