"Trust me I'm a doctor...but I missed your brain..."

About: Scarborough General Hospital

This is only the birth of the level of unhappiness I can express regarding this hospital. So much so, I feel anxious and furious at the same time just writing this. Over 9 weeks ago I visited a and e after loosing my sight in one eye. With the headaches, sickness and disorientation I knew there was something wrong. After a doctor told me I needed to see the specialist he told me there was nothing much wrong, probably optic neuritis but to see the eye consultant all the same. Next day after a horrible night I went to the optmology department and was asked to do a few tests. Having explained all my symptoms and demonstrating how little I could see I was hopeful the doctor would give me an answer, one I would a) understand and b) could associate with my actual ailments. Alas, her exact words were 'trust me I'm a doctor' and 'it's optic neuritis, this just happens sometimes, it will go in a few weeks time'. After asking what 'optic neuritis' was she said an inflammation behind the eye, normal for people my age, and only if it happened again would they need to investigate further. She didn't need any further tests only if it didn't clear up after a month or so to come back. So to cut a very long story short, after I walked away from my appointment crying, feeling frustrated and unsatisfied I actually came back to a and e 4 days later. This, I am grateful to add, proved more fruitful, but only when after seeing an a and e consultant (who said it was optic neuritis) and a second eye consultant (who said it was optic neuritis) did I find the eye surgeon gave me a better diagnosis, well, with the help of hull royal hospital. It was a brain tumour. A very big, very dangerous brain tumour. From diagnosis I had less than 12 hours to digest this information before I had emergency surgery to remove it, atleast most of it. So as I'm in my fourth week of recovery, the bitterness I have for my misdiagnosis from scarborough hospital rings through. So much so, even my doctors at Hull Royal know I won't go to scarborough even for a check up! This is the second misdiagnoses my family has had, a and e told my partner he had pulled a ligament after a rugby injury back in may, after an x ray and even re admitting himself to a and e with the pain and discomfort they only fitted (well tried, and failed) a leg brace. After he went private, turned out he had snapped his ACL ligament, broken his bone in his knee and due to the stress it had gone through not being treated all this time cartilage damage. He required hefty surgery and is still on crutches 7 weeks later! Me bing poorly too makes scarborough hospital an even more bitter taste in my mouth as if they had treated him properly the fist time, he would be capable to look after me now. Do not recommend, and I will never, ever return to this hospital. And tell anyone who will listen my story.

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Response from Scarborough General Hospital

Thank you for your posting. We do take comments made very seriously and we would like the opportunity to investigate the particular concerns you have raised. Please contact our Patient Advice & Liaison Service (PALS) on 01723 342434 or email pals.scarborough@york.nhs.uk and they will be pleased to help.

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