"Excellent emergency care"

About: Blackpool Victoria Hospital

My husband suddenly became ill and we went to Fleetwood Wellbeing Centre.We were seen immediately because of my husbands condition. He had a very high temperature, rigors,blood pressure etc and he could not have been dealt with any better than these nurses and the Dr who helped him. He took a lot of time up and we are truly greatful.The ambulance staff were excellent too. We were then transferred to Blackpool Vic Hospital to the medical assessment ward,The only criticsim is it took 7 hours for a dr to see my husband , from when he arrived on the ward at 5pm until after midnight.The nurses worked so hard .He was transferred to Ward 18 where they were brilliant despite having a couple of difficult patients to constantly attend to.The staff made such a friendly atmosphere which helped my husband to recover.Thank you very much

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Response from Simone Anderton, Deputy Director of Nursing, Blackpool Teaching Hospitals NHS Foundation Trust

picture of Simone Anderton

Thank you for taking the time to leave feedback on your husband’s recent admission to Blackpool Victoria Hospital.

I’m sorry that it took so long for him to be seen by a Doctor following his admission, I will be passing your comments onto the observation ward so they can use your feedback to help improve and develop their service.

I am really pleased to hear that your husband was treated so well at every opportunity up to this stage, and once he was transferred to Ward 18 and I will be sharing your very kind words with all the teams involved in his care.

I hope he is feeling better now.

Best wishes

Simone Anderton

Deputy Director of Nursing

Blackpool Teaching Hospitals NHS Foundation Trust

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