"Diy care in ucc unit"

About: Hammersmith Hospital

Having injured my elbow i attended this clinic and needed to have an x-ray then on returning to the ucc centre was told that they did not have a report from x-ray department so was shown a picture of an elbow taken for medical studies showing an inflamed elbow with a red inflamed elbow joint and was told she could not see any sign of a fracture? the picture was showing part of the hand /wrist /elbow and upper arm, which when the x-ray department only took a picture of my elbow bent l-shape, then laying flat facing upwards, so how did they manage to take a x-ray of only my elbow and then showing me a picture from the web sight showing the whole hand/wrist/elbow and upper arm no x-ray in sight, should i have gone straight to my computer and downloaded a picture of an elbow and self assess myself and then picked one that did not have a fracture. UCC or local DIY.?.

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Response from Hammersmith Hospital

Imperial College Healthcare NHS Trust is concerned to read your comments with regard to your attendance at the UCC at Hammersmith. We apologise for the unsatisfactory service and the lead clinician would like to investigate. We hope you will contact our PALS service pals@imperial.nhs.uk so we can take the details and facililitate an investigation and response.

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