"excellent care"

About: Royal Blackburn Hospital

Cannot fault this hospital. My Dad attended a and e and from traige was moved to majors who were very quick and as his condition changed we were moved to resus, the care and attention recieved in a and e was fantastic. Once stabilised he was moved to Mau who were also excellent. My Dads condition continued to worsen and the nursing staff and Doctors were amazing getting him urgent treatment with a gastroscopy , his problem was identfied and treated immediately. On return to mau the excellent continued further. He was transferred to c3 to continue his treatment who were also fantastic. We cannot fault this hospitals care and efficiency and im very happy to have my dad back safe and well.

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Responses

Response from Royal Blackburn Hospital

Dear Anonymous Many thanks for your feedback on your experience of our Accident and Emergency Department, Medical Assessment Unit and ward C3 all at Royal Blackburn Hospital, and thank-you for taking the time to do so. I will make sure your appreciation of all of the teams involved in your father's care are made aware of your lovely comments. I am very pleased to hear that your recent experience with us was really positive as we always strive to deliver safe, personal & effective care. If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your father's care and your experience of this that made this such a good visit for you and your family we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact me (Wendy Stobbs) on 01254 734471/ 01254 733704 or email me on wendy.stobbs@elht.nhs.uk. Many thanks again and best wishes for a continued recovery for your father Wendy Stobbs, Patient Experience Facilitator

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