"blood left in toilets and no care"

About: Doncaster Royal Infirmary

. - cleanliness poor. Blood left in the toilets for over 12 hours even though I reported that I had seen it. I also witnessed a nurse ask the cleaner to clean it up obviously this did not happen. On the next day when I was taken to a and e again the blood was still there. I watched the cleaner cleaning around and in the toilet but still did not clean the blood up. I reported it once again hopefully it has gone. My question us who is supervising these cleaners? Not once did I see anyone use gel. I went to get some on my way out and it was empty. Surprise surprise still empty the day later. No wonder bugs are rife. The nurses do a fabulous job and are stretched to breaking. Doctors on both occasions I found very unconcerned and just wanted me out of there and back to my gp Even though I went in with an ECG reading of between 180 and 207. The second day with the signs of a mini stroke but still not bothered in the slightest. My own doctor is quite shocked that they would release me so quickly. In a nutshell nurses fab cleanliness very dire and doctors couldn't give a monkeys.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Doncaster Royal Infirmary

Dear NHS Choices contact, We are sorry to hear that your experience at our hospital did not meet your expectations and would like to reassure you that we will look into the matters raised and are concerned by the comments made regarding blood being left in the toilets. As your posting appears as anonymous, to help us with our investigations we would welcome you taking the time to contact our Patient Advice and Liaison Service (PALS), where we can discuss these matters with you in confidence and gather the extra information that will help us speed up our enquiries. PALS can be contacted by phone or email on: Tel: 01302 553140 Freephone: 0800 028 8059 Minicom (Text Talk): 01302 553140 Email: pals.dbh@dbh.nhs.uk Thank you.

  • {{helpful}} of {{total()}} people think this response is helpful