"My dad's stroke"
About: Bristol Royal Infirmary / Accident and emergency Bristol Royal Infirmary Accident and emergency Bristol BS2 8HW South Western Ambulance Service NHS Foundation Trust / Emergency ambulance South Western Ambulance Service NHS Foundation Trust Emergency ambulance Exeter EX2 7HY
Posted by KHClifton (as ),
My parents were in Bristol on holiday and on my dad's birthday he had a stroke. We called the ambulance and the paramedic arrived within 10 minutes. His name was Craig and he was brilliant. He immediately calmed my dad down and went straight into doing the necessary tests.
Once they were completed my dad needed to go into hospital for further tests, so he called the larger ambulance to collect him. They also arrived in less than 10 minutes and three additional paramedics.
All of them were so reassuring and efficient at what they did. They even made sure me and my mum got to hospital with them. Whilst we waited for him to have preliminary tests, they kept us informed all the time on how he was getting on and what the doctors were doing.
The service and care provided by both the ambulance service and hospital were incredible. My dad is now on the right mediation and made a full recovery. I have no doubt that this is down to the team which responded to our 999 call this day and we will be forever grateful.