"Extreme allergic reaction"

About: Queen Alexandra Hospital

Thank you so much to the members of staff who attended the 999 call to my work in Old Portsmouth Wednesday of last week. Their reassuring manner and patience during my terrifying ordeal was beyond compare. The wait was slower than I imagined it would be but you can tell all the staff are working very hard to manage a very heavy workload. Special thanks to the member of staff who checked back in the day with my colleague how I was doing, a special person indeed.

Story from NHS Choices

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Response from Queen Alexandra Hospital

Thank you for taking the time to let us know of your experience. We are so pleased that our staff's reassuring manner and patience helped you through such a difficult time. Please be assured that we will of course pass your kind words on to the staff within the Emergency Department.

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