"Dermatology Outpatients"

About: Medway Maritime Hospital

Dermatology Outpatients is run by a private company called Concordia Health. My experience has not been great, an answerphone on the Dover contact number, and I have never been responded to when leaving various messages. Promised appointment letters have not materialised. Best to contact the company direct by email, which is easily found on their website. They are based in London. Was referred by my own doctor for a carcinoma in June, have seen two Concordia doctors, and now been referred to East Kent and Canterbury hospital, which will take 4 - 6 weeks. Hope this will be more efficient. Can't believe I am the only one who has thinks this service is seriously flawed, and I know that the has been problems with Drs off sick etc, but this does not help patients on the waiting list.

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Response from Medway Maritime Hospital

Thank you for taking the time to leave feedback about the dermatology service. I am very sorry that you have not had a positive experience with Concordia Health. At this time Medway NHS Foundation Trust has no links with this healthcare provider. If you would like to discuss anything further with me about your experience at the hospital, please could I ask you to contact me directly on 01634 830000 x5333 so I can obtain further details from you. Rachel Rowson Service Manager, Adult Medicine

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