"Lung function test"

About: Castle Hill Hospital

I had a lung function test at Castle Hill last week and I wish to say how smoothly everything went and how well I was treated by the staff on the unit. My appointment was on time and everything was explained thoroughly to me before the procedure by the Physiotherapist conducting my test. The hospital was clean and also provides well for visiting out patients and accompanying friends with the coin operated machines for refreshments in addition to a shop and coffee and snack bar. The only criticism I would make is the parking whoch, although plenty provided with each separate building, because of the number of stints and visitors it was impossible to find a space, resulting in parking out of the hospital itself. I am wish to say how pleased I was at this, my first visit to the hospital and I shsll have no concerns in attending again soon for further tests.

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Response from Castle Hill Hospital

Dear Iris, Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk or Patient Experience on (01482) 675189 as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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