"Brilliant, thank you!"

About: Royal Hallamshire Hospital

I visited the minor injuries unit last week and was seen very quickly- as soon as I sat down in the waiting area my name was called. The nurse I saw was friendly and efficient and above all treated me with more compassion and respect than I have ever received before, having been in similar situations at other hospitals. I am very grateful for the kind service I received.

Story from NHS Choices

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Response from Debbie Fletcher, Patient Partnership, Sheffield Teaching Hospitals NHS Foundation Trust

Dear Susie

Thank you for taking the time to post such kind words of priase regarding your expereince in our Minor Injuries Unit yesterday. Such feedback is extremely encouraging for staff, this has now been recorded centrally at the Trust and shared with our staff.

Thank you once again.

Debbie Fletcher, Patient Experience Coordinator

Patient Partnersip Department

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