"The nurses were wonderful"

About: Princess Alexandra Hospital (Harlow)

The hospital itself was fine, the treatment good, the food adequate, and the facilities reasonable. But the greatest reward was the nursing staff, who did the most difficult job with dedication and humour and a professionalism that were outstanding.

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Responses

Response from Patient Experience Manager, NHS West Essex CCG

Dear Andrew,

Thank you for taking the time to share your patient experience. As commissioners for The Princess Alexandra Hospital, we value feedback from our patients and I was pleased to read you had a positive experience. I will ensure that your comment is fed back to the relevant teams and departments at The Princess Alexandra Hospital.

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Response from Princess Alexandra Hospital

Dear Mr Wildman, The Trust has worked very hard to make outstanding nursing care a hallmark of the work of Princess Alexandra Hospital and it is truly wonderful to read of its realisation in your experience. We are tremendously proud of all of the workforce at the Trust and are particularly fortunate to have such committed, passionate and dedicated nurses working for the hospital. Thank you for taking the time to record your comments on this, I know the Chief Nurse will be very pleased to read about how well you were cared for.

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