"Records retention."

Firstly, Fantastic hospital & staff proud to have such a great local facility. 1 complaint only, If you have had to have a procedure done at eg. North Manchester Hospital, & then return to Fairfield for a different complaint at a future date I have found in my experience that my records were not returned from NMH, resulting in a very long wait before I could see my consultant whilst my records were brought from NMH in a taxi, Could a system not be put in place to avoid this inconvenience, I have also been told by another patient of Fairfield that the same happened to them. Please keep up the great work that you do so well. Many Many thanks.