This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"aftercare for myomectomy"

About: Homerton University Hospital

After care for my wife after having a mymectomy was ridiculous to say the least, after spending 8 hours in the recovery suite waiting for a bed on priestly ward, we were sent to the overflow ward (Daniel defoe) where it was astonishing that there was limited resources for the patients and for the staff to access, we basic things like pads, blankets etc. Mind you that this ward is regularly used purposely as a overflow to, there should have been resources already in storage to accommodate the kind of patients being sent there. Communication between the staff team was irrendous, there was so many time my wife and myself had to re-inform members of the team what was the next plan of action according to what was relayed previously, for eg medication times and identification. It was the very basic of issues that was alarming which we realised that would could have ca used major complications or even lost of life due to simple non communication between the suppose to be professionals.. Apart from our experience there was a elderly lady just across from us 99 years old, she was identified as being diabetic and must not be given any sugary drink or food but yet still on several occasions we had to remind several staff that she wasby allowed these things due to her condition....now you can imagine the risk that that poor old lady was open to because of lack of proper handover communication.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Homerton University Hospital 9 years ago
Homerton University Hospital
Submitted on 27/10/2014 at 13:15
Published on nhs.uk on 28/10/2014 at 03:00


We are very sorry to hear about your recent experience on Daniel Defoe Ward at Homerton Hospital. Thank you for taking the time to tell us. We would like to understand more about what happened on this occasion so that we can give you a full explanation and aim to resolve the issues you have raised concerning your care and treatment. We hope you will contact our Patient Advice and Liaison Service (PALS) tel: 020 8510 7315 or email: PALS.Service@homerton.nhs.uk so that we can investigate further and give you an opportunity to discuss your concerns.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k