"Thank you"

About: Burnley General Hospital

I had a total abdominal hysterectomy on 21st October. All the staff were lovely, everything was explained at each step & all questions answered. They were helpful, polite, caring & respectful. Assistance was given when needed and there were plenty of brews!

Story from NHS Choices

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Response from Burnley General Hospital

Dear Ms Bramwell Many thanks for your feedback on your experience of our Gynaecology service at Burnley General Hospital, and thank-you for taking the time to do so. I will make sure your appreciation is passed onto the team who will be pleased to hear your kind words. I am very pleased to hear that your recent experience with us was really positive as we always strive to deliver safe, personal & effective care. If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made this such a good visit for you we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact me (Wendy Stobbs) on 01254 734471/ 01254 733704 or email me on wendy.stobbs@elht.nhs.uk. Many thanks again and best wishes on your recovery Wendy Stobbs, Patient Experience Facilitator

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