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brilliant

Story from nhs.uk

"brilliant"

About: Royal Bournemouth General Hospital

Attended for cardiac ablation . Very nervous , and procedure was delayed due to unforseen circumstances. Care from start to finish was brilliant - really kind and caring staff. Stayed overnight in verycomfortable ward - great care given - very grateful to all kind, caring, and fun staff! Can't rate this higher -very many thanks, Gill

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Response from Royal Bournemouth General Hospital 9 years ago
Royal Bournemouth General Hospital

Submitted on 27/10/2014 at 11:05
Published on nhs.uk on 28/10/2014 at 03:00

Dear Gill Thank you for posting your comment about your cardiac ablation procedure. I was sorry to hear that the procedure was delayed, which probably didn’t help much with your nerves, but it is gratifying to hear that the care you received from everyone was so good. I will pass on your kind comments to the team in the cardiac unit and wish you a speedy recovery and well for the future Regards Sue Mellor Head of Patient Engagement

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