"Doctor Arranged Appontment"

I attended ward 17 on an appointment arranged for by my doctor and the appointment time was 13:00. I arrived at the ward a lille before time to see the consultant, after sitting in the waiting area for over 2 hours I retuned to reception where after a breif dicussion with a ward nurse met the consultant who stated that she did not know I was there, however when I first arrived my attendace was recorded on the computer. The consultant advised me to return to the waiting area until she read my notes and also she had to see another patient on the ward. However after a further period of waitting the consultant did not contact me and I again retuned to reception and a nurse moved me into a small bed ward. After sitting in the ward for a further lengthy time I retuned to the reception and requested a new appointment as I had be sitting around for some 5 hours. I advise that from my view point both in the reception and the small bed area I could observe the consultant who either sat in the office on the telephone or wandered around still on the telephone.