I cannot fault the staff or my healthcare, it's always brilliant. What I can't stand is being charged £10 a day to watch TV and a restricted Internet service, again paid for, that doesn't allow patients to stream tv on mobile devices. As a patient who requires long spells in with long periods staring at the walls this is simply not acceptable and is what is rotten about a contracted service that the hospital will no doubt say they have little to do with. I have the resources to pay, what about those who can't? I'm guessing because it isn't a government target the supplementary patient experience is not essential.
"Excessive charges make for a nasty sting in the..."
About: Glenfield Hospital Glenfield Hospital Leicester LE3 9QP
Posted via nhs.uk
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