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"Recent operation to remove growth."

About: Derriford Hospital

I am 73 years old and recently had my first experience of being in hospital care. The treatment involved the removal of a growth on my left temple. I was more than impressed with the way I was treated by all the hospital personnel that cared for me. The doctor who performed my operation put me at ease and was excellent in putting me at ease before and during the operation. All staff were obviously under pressure, but did an excellent job under the current conditions. Thank you for your dedication and expertise. John Crook

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Responses

Response from Genny Turner, Senior Quality Facilitator, Plymouth Hospitals NHS Trust 9 years ago
Genny Turner
Senior Quality Facilitator,
Plymouth Hospitals NHS Trust
Submitted on 27/10/2014 at 14:06
Published on Care Opinion at 15:36


Dear Mr Crook

Thank you for your great feedback and I am so pleased that you had such a positive experience during your recent operation. It was particularly pleasing to note your comment about the doctor made you feel at ease. Please be assured that I will pass on a big "well done" to all the team.

Best wishes

Genny

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Response from Derriford Hospital 9 years ago
Derriford Hospital
Submitted on 27/10/2014 at 14:27
Published on nhs.uk on 28/10/2014 at 03:00


Thank you for your great feedback and I am so pleased that you had such a positive experience during your recent operation. It was particularly pleasing to note your comment about the doctor made you feel at ease. Please be assured that I will pass on a big "well done" to all the team. Best wishes Genny

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