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"follow up appointment"

About: Princess Royal Hospital (Haywards Heath)

Although I have no complaints about the treatment I received when have a THR I have just discovered that a 6 week follow up appointment should have been sorted out by me before I left the hospital. At no time was this mentioned or written about in any of the literature I was given. I was just told that the appointment would be in 6 weeks time. I only discoverd this when I phoned after just over 5 weeks to find out why I hadn't received a letter with the appointment date. I feel that this is something that needs to be addressed when discharging patients. I will probably have to wait a lot more than 6 weeks now to get an appointment which also impacts on how soon I can have a date for my second THR.

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Responses

Response from Princess Royal Hospital 7 years ago
Princess Royal Hospital
Submitted on 12/09/2016 at 14:58
Published on nhs.uk on 13/09/2016 at 02:30


Thank you for your comments.

Should you wish to discuss this matter further, please contact our PALS Team on 01273 664973 or by email at pals@bsuh.nhs.uk.

Kind regards

Patient experience Team

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