"follow up appointment"

About: Princess Royal Hospital (Haywards Heath)

Although I have no complaints about the treatment I received when have a THR I have just discovered that a 6 week follow up appointment should have been sorted out by me before I left the hospital. At no time was this mentioned or written about in any of the literature I was given. I was just told that the appointment would be in 6 weeks time. I only discoverd this when I phoned after just over 5 weeks to find out why I hadn't received a letter with the appointment date. I feel that this is something that needs to be addressed when discharging patients. I will probably have to wait a lot more than 6 weeks now to get an appointment which also impacts on how soon I can have a date for my second THR.

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Responses

Response from Princess Royal Hospital

Thank you for your comments.

Should you wish to discuss this matter further, please contact our PALS Team on 01273 664973 or by email at pals@bsuh.nhs.uk.

Kind regards

Patient experience Team

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