"Four day stay on Ward 7"

About: South Tyneside District Hospital

I would like to relay my experience of my short stay at the hospital especially on Ward 7. I had a total knee replacement on Friday 17th. October and after excellent care on Ward 4 then in the anaesthetic room, Operating Theatre and Recovery room all of which were very friendly and efficient I was placed in Bay 3 Ward 7 . My treatment was second to none from start till my discharge on Monday 20th. October. The staff on Ward 7 were very friendly, efficient and caring and nothing was too much trouble for them from the domestics through the ranks to my Consultant and his team. So many stories are heard about Hospital food not being up to scratch, I beg to differ, The meals I received were both varied, very tasty and we'll cooked which is a credit to the catering staff at such a large establishment. I would recommend this Hospital to anyone and would have no hesitation in coming in again if the need arises.

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Responses

Response from South Tyneside District Hospital

Dear Alan Thank you for taking the time to post comments regarding your recent experience of our services on the NHS Choices website. I am delighted to hear your stay with us from start to finish met the high standards we always strive to deliver to our patients. I fully appreciate having to attend hospital for a surgical procedure can be a nervous and anxious time for a patient and am very pleased to learn how the staff put you at ease and made your stay with us as comfortable as possible. I will forward your comments to all the relevant managers, including catering, to ensure your kind comments are shared with the staff involved in your care. In the interim period, may I wish you a speedy recovery Kind regards Lorraine B Lambert Chief Executive

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