"A&E"

About: Wythenshawe Hospital

I broke and dislocated my elbow one night, and I thought the way I was spoke to and delt with by the a&e staff was appalling. They made me sit there for 9 hours screaming in pain and vomiting before they finally did something, every time I asked for help, treatment or painkillers I was told to wait my turn and sit down. I thought they were extremely ignorant and rude to me and when I finally got to see a doctor he was gobsmacked that I had been sat there for 9 hours, and said I should have been rushed through straight away.

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Responses

Response from Wythenshawe Hospital

Thank you for taking the time to let us know about your poor experience in the Emergency Department. I was very sorry to learn that your attendance in the Emergency Department caused you so much distress. I have forwarded your comments on the the Manager of the Emergency Department for their information. If you would like to discuss your concerns further, please contact me on 01612915463 or by e-mail - janetta.stroud@ushm.nuh.uk. Thank you Patient Experience Manager Unscheduled Care

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