"Discharged from A&E unable to walk."

About: Huddersfield Royal Infirmary

My son arrived by ambulance, no kidneys, no bowel, with cellulitis in leg, in past he had had 2 heart attacks and several cardiac arrests, knowing this the doctor said to me on the phone that they would get him a taxi home, I said he can’t walk and lives alone, she said she would give him some crutches and some antibiotics for the cellulitis, I said but he lives alone he can’t walk, they said he will be ok! I am absolutely disgusted in the care (no care) he received.

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Responses

Response from Huddersfield Royal Infirmary

We are really sorry to hear of your son's poor experience of our services. All feedback is valuable to us and we would welcome the opportunity to investigate further the issues relating to your son. If he would like us to do this, please contact our Patient Advice and Complaints team on 0800 013 0018, or 01484 342825, or email patientadvice@cht.nhs.uk where our staff will be pleased to take details and follow up your concerns. Thank you for taking the time to provide feedback.

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