"Bad Hope"

About: Good Hope Hospital

Just a generally appalling hospital that if you're ever in the unfortunate circumstances of having to use them, you know you're in for a bad time. The problems are usually compounded by requiring a degree in linguistics just to be able to understand a good proportion of the staff.

Story from NHS Choices

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Responses

Response from Margaret Mitchell, Deputy head for patient services, Heart Of England NHS Foundation Trust

Dear Anonymous

I am saddened to read your feedback, if you would like to discuss this further please do not hesitate to contact Patient Services on 0121 424 0808 and we will be happy to look into your concerns.

Margaret Mitchell

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