"My grandsons care"

About: Frimley Park Hospital (Frimley)

My 2yr old grandson was admitted Wednesday 15th Oct, to the childrens ward with a severe infection, ? sepsis. I would like to thank the female consultant for her personal concern for his condition and the way she treated myself and my daughter. She was lovely and very caring, but I have contacted PALS regarding a junior drs attitude to us and her total lack of care and concern for my grandson. She was rude, and appeared as if she did not have a clue. I have been a registered nurse at FPH in the past ( for 19yrs) and have always supported the hospital as being excellent, but was appaulled at the care this dr gave, and was embarrassed to say that I used to work there. There were also conflicting advice given by nursing staff. I do hope this can be resolved, so it does not happen again

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Responses

Response from Frimley Park Hospital

Thank you for giving us your valuable feedback. We are sorry that one of the doctors involved in your grandson's care came across so badly and that some of the advice from nurses did not appear to be consistent. We hope that PALS were able to investigate the matter and communicate your concerns to those involved.

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