"Is this how we treat elderly people?"

About: Fairfield General Hospital

My friends neighbour - an elderly lady living in sheltered accommodation - ended up at your A & E yesterday, (18.10.14). She had fallen at home and was taken to hospital via ambulance. She had a bang to her head. Treatment was given, but the lady was then sent home on the bus! Yes, really. She was advised by your staff that there was a bus stop just outside. This meant she had to take a bus into Rochdale and then home to Whitworth. From the bus stop there there is a good 10 minutes walk! What would your position have been had this lady collapsed on the bus? She has no family to collect her from the A&E. Please check on your policy & procedures. I am disgusted with this.

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Responses

Response from Fairfield General Hospital

We are sorry to read your comment regarding your neighbours visit to the Accident and Emergency department at Fairfield General Hospital. We will forward your comment to the department manager to address.

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