"OPD Eye Clinic, Kings Treatment Centre"
About: Royal Derby Hospital Royal Derby Hospital Derby DE22 3NE
Posted by S
Four appointments for various tests and saw two doctors/consultants. Everyone very nice and caring as well as reassuring. The visits were with dignity and care and I felt that staff knew their jobs and how to relate to patients. Staff friendly. On a negative note, the admin/appointment system for this department needs looking at. So many people in reception at one time sometimes there are not enough seats. Then its a waiting game until a nurse takes you to the next section to wait again to see a doctor. I do personally think, being in the management sector myself, that the appointments need spacing out more rather than trying to fit so many people in one go. I waited nearly four hours in total for one visit. Thank you.