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Horrendous!!

Story from nhs.uk

"Horrendous!!"

My husband went there today as he thinks he broke his wrist just to be told by the receptionist that there's nothing wrong with it, even tho it hadn't been x rayed then called him over to say there's no one to look at it here someone has to come fro Didcot and it will take them 4 hours to get there from Didcot please what a joke, I will be making a complaint first thing Monday morning!! ..would not recommend any one Goes there.,

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Responses

Response from CPSU 9 years ago
CPSU

Submitted on 31/10/2014 at 14:20
Published on nhs.uk on 01/11/2014 at 03:00

Many thanks for your recent contact, however I was sorry to hear about your husbands experience at the Minor Injuries Unit and the comments that your husband received whilst attending the unti. We would like you to get back in touch via the Patient Advice and Liaison Service regarding your comments as we take all feedback about our services seriously. I would be grateful if you could contact us at PALS@oxfordhealth.nhs.uk or alternatively you can call us on 0800 328 7971 in order that we can work with you to ensure that we learn from your experience to improve the service provided.

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