"praise where praise is due"

About: Blackpool Victoria Hospital

I have been under this department for 3 years under the care of the doctor. During this time i have been involved with many departments including the day case unit, X ray, CT scanning , catheter labs, theatres , CSU, ward 39, and Cardiac Rehab. Three doctors were also involved in varying degrees. Throughout the 3 years i have been treated in a professional, kind and caring manner by all i came across from various disciplines. Not everyone speaks highly of the NHS but in this instance thankyou one and all. Give yourselves a big pat on the back. I am now at the end of a long tunnel and have seen the light. If i forgot anyone i am sorry you have all been great. Special thanks to the doctor.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Simone Anderton, Deputy Director of Nursing, Blackpool Teaching Hospitals NHS Foundation Trust

picture of Simone Anderton

Fran,

Thank you for taking the time to leave feedback on the care and treatment you received over the last 3 years, whilst a patient at the Lancashire Cardiac Centre in Blackpool Victoria Hospital.

I am so pleased to hear that at every visit, you have been treated in such a kind and caring manner by all members of our staff. I will be sharing your kind words with all the teams involved in your care, to encourage them to continue providing such an exceptional service.

Your positive comment will be reassuring to other patients who attend the Lancashire Cardiac Centre for treatment in the future.

Best wishes for the future,

Simone Anderton

Deputy Director of Nursing

Blackpool Teaching Hospitals NHS Foundation Trust

  • {{helpful}} of {{total()}} people think this response is helpful