"Suspected Heart Attack"

About: The James Cook University Hospital

Transferred from UHND(Dryburn) on Mon.6th Oct. to ward 30, from arrival to discharge I received 1st Class Care/Treatment from all staff, due to a setback I was moved to Ward 31 on the Friday for observation and was discharged on Mon. 13th. Thanks to Nurses, doctors and support staff.

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Responses

Response from The James Cook University Hospital

Good afternoon Thank you for your feedback regarding the care and treatment you received from staff during your stay on wards 30 and 31 at The James Cook University Hospital. I shall certainly forward your kind words to the staff involved. It may interest you to know the trust runs a ‘Thank You Award’ scheme where NHS colleagues, patients and relatives can nominate staff in recognition of their work. These are presented throughout the year for acts above the call of duty or where staff have shown exceptional kindness towards patients and their relatives. Please contact the chairman’s office on 01642 854151 or email deborah.jenkins@stees.nhs.uk, should you wish to pursue this. With best wishes for your recovery Yours sincerely Mrs Karen Harwood Lead Nurse/Patient Relations Manager