"Very disappointed with the care he's not received"

About: Norfolk & Norwich University Hospital / Ophthalmology

(as a relative),

My grandson has been referred by doctor for eye site problems. You sent an appointment, then called and said it would have to be in Cromer. His mum can't get him there so now he's has been waiting for almost 6 weeks. His education will continue to suffer until this is sorted. Very disappointed with the care he's not received.

Think it's disgraceful.

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Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

Thank you for sharing your comments. We are sorry to hear you have concerns. In order to help we will need a few further details. If you would like us to look into this, we would encourage you to contact our Patient Advice and Liaison Service on 01603 289036 and they can assist. Kind regards.

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