"Excellent, Attentive & Considerate"

About: The Princess Royal Hospital (Telford)

Following referral by my GP, my initial appointment came through surprisingly quickly. This was as pleasant as such things can be; the consultant was approachable, friendly and reassuring and the follow-up endoscopy appointment came through equally promptly. This procedure was again made as pleasant as is possible by the lovely staff in the endoscopy unit. The waiting area was uncrowded, I was seen on time, the procedure was carefully explained and I was given constant reassurance. The aftercare was equally excellent. I cannot praise the doctors and staff of Princess Royal highly enough for the superb standard of care.

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Responses

Response from The Princess Royal Hospital

Joanna Thank you for your kind comments regarding the staff and your care in the endoscopy unit at the Princess Royal Hospital, which I will gladly pass on to the ward manager to share with the staff. Di Davis Patient Advice and Liaison Service Shrewsbury and Telford Hospital NHS Trust

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