"Stitches left in for six weeks"

About: Basingstoke and North Hampshire Hospital

I had a laparoscopy at Basingstoke hospital in July, and was told that the stitches would dissolve. I've never had stitches that dissolve, so when they were still there a few weeks later, I didn't question it. Six weeks after my laparoscopy, I went to an appointment at Winchester hospital, where I was due to have another laparoscopy in September. I mentioned that my stitches had not yet dissolved, and the nurse assessing me was shocked. She had a look and said they were not stitches that would dissolve, and should have been taken out within seven days of the surgery. She said I should have been given a letter explaining all this when I was discharged, and she apologised to me for Basingstoke hospital's mistake, even though it was clearly not her fault. She said I was extremely lucky I didn't have an infection,which would have prevented me having the second laparoscopy scheduled for the following week. I had them taken out by a doctor at Winchester hospital immediately. I have complained about this to Basingstoke hospital, but don't feel it is taking the matter very seriously, as it's been over three weeks and I still haven't had a response or apology.

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Responses

Response from Basingstoke and North Hampshire Hospital

Thank you for your comment on NHS Choices. I am sorry to hear that your experience did not meet the level of service we aim to provide. We will be replying to your complaint in due course. Mary Edwards Chief Executive Email: mary.edwards@hhft.nhs.uk