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good standard of care

Story from nhs.uk

"good standard of care"

About: East Surrey Hospital

I had a nasty accident on July 18 and had good care from AE dept especially one particular member of staff Then had an operation to insert metalwork on August 4 Yes there are minor issues with communications,lack of food and noise at night on Leigh ward,not all staff up to scratch etc but overall the service was very good with an excellent surgeon and other caring staff

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Responses

Response from Bethan Borrett, Digital Communications Manager, Communications, Surrey and Sussex Healthcare NHS Trust 9 years ago
Bethan Borrett
Digital Communications Manager, Communications,
Surrey and Sussex Healthcare NHS Trust

Develop the website and ensure the public can access information about the hospital's services and care

Submitted on 21/10/2014 at 11:01
Published on Care Opinion at 11:39

Thank you for taking your time to provide us with feedback about your experience of our Emergency Department and subsequent visit to East Surrey Hospital. We continually try to improve the care we give to patients and feedback plays an important role in this.

I hope you are continuing to recover well.

Kind Regards,

Bethan

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Response from East Surrey Hospital 9 years ago
East Surrey Hospital

Submitted on 04/11/2014 at 16:09
Published on nhs.uk on 05/11/2014 at 03:00

Thank you for taking your time to provide us with feedback about your experience of our Emergency Department and subsequent visit to East Surrey Hospital. We continually try to improve the care we give to patients and feedback plays an important role in this. I hope you are continuing to recover well. Kind Regards, Bethan Borrett Digital Communications Manager

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