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My stay in A&E and ward 24

Posted By blue budgie

"My stay in A&E and ward 24"

About: Royal Bournemouth General Hospital / Accident and emergency

(as the patient),

I was in A and E overnight and then to ward 24.

What impressed my wife and I was the care and concern shown by the staff during my short stay,also I was impressed by the quality of the food having spent many years in bulk catering.

Very good experience.

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Responses

Response from Sue Mellor, Patient Experience Lead, The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust 9 years ago
Sue Mellor
Patient Experience Lead,
The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust

Submitted on 22/10/2014 at 09:28
Published on Care Opinion at 17:00

Dear Blue Budgie

I hope that you are now feeling much better and thank you for taking the time to post your experience.

It is such a morale boost for staff when their commitment is recognised and I will pass your comments on to the ED Matron and the catering manager, who will also be very pleased. Food is often a topic that is raised, so your compliment is very welcome.

Staff always endeavour to offer high quality standards of care and compassion and your kind words will encourage them to continue their high standards.

Thank you again and we wish you well in your recovery.

Sue

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Response from Royal Bournemouth General Hospital 8 years ago
Royal Bournemouth General Hospital

Submitted on 29/04/2015 at 12:56
Published on nhs.uk on 30/04/2015 at 01:00

Copied response from Patient Opinion when original comment was posted in October 2014 Dear Blue Budgie I hope that you are now feeling much better and thank you for taking the time to post your experience. It is such a morale boost for staff when their commitment is recognised and I will pass your comments on to the ED Matron and the catering manager, who will also be very pleased. Food is often a topic that is raised, so your compliment is very welcome. Staff always endeavour to offer high quality standards of care and compassion and your kind words will encourage them to continue their high standards. Thank you again and we wish you well in your recovery. Sue

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