"My mother received excellent care ..."
About: Queen Elizabeth I I Hospital (Welwyn Garden City) Queen Elizabeth I I Hospital (Welwyn Garden City) Welwyn Garden City AL7 4HQ
Posted by penny steed (as ),
What I liked
My mother received excellent care at her outpatient appointment.
What could be improved
Nothing could have been improved. I was so impressed I wrote to tell the chief executive.
We now have the date for her next follow up appointment and it's a date I cannot make so I am trying to call the hospital but I cannot get through. I have been calling 01707369 183 and 01707 365230 since 10 am this morning and both are either no answer or engaged (and you cannot use ring back). what can I do? It is now after 2pm and I cannot make contact with the hospital..... room for improvement, definitely.