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"5th cancellation of appointment"

About: William Harvey Hospital (Ashford) / Ear, Nose and Throat

(as the patient),

I have received my 5th cancellation of my outpatient ent appointment today.

I'm not a happy lady.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 9 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 11/11/2014 at 12:45
Published on Care Opinion at 14:52


Thank you for your feedback. Please do email me and I will see if I can help to resolve. My email address is Julie.pearce1@nhs.net

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